Will the photographer stage the property and clean things up?
Answer
No. It is the responsibility of the realtor and/or homeowner to ensure the property is ready to shoot when the photographer arrives in order to make the most of your booking time. There are a number of talented home staging companies in Edmonton which is an option.
How is billing calculated for iGUIDE and RMS/Floor Plans?
Answer
Square footage for billing purposes is based on the “billable area” as defined by iGUIDE and will include any floor space measured in the capture and processing of the iGUIDE report including basement areas. You will not be billed for attached garages or decks/balconies.
What happens when the weather is bad?
Answer
Weather in Alberta is generally favourable for photography but it can be unpredictable. At The Realty Photo Co., we keep updated on weather conditions and advise that you do the same, if you have an upcoming booking. If there is a strong possibility of extreme weather including rain, snow, hail, wind, ice and lightning we can have a conversation as each situation is unique. We can reschedule or, if timelines are important, you may consider having the inside photos done on the scheduled booking and then book for an exterior updated at the next opportunity. If the weather takes an unexpected turn for the worse within 24 hours of your booking you will not be assessed the standard $45 booking fee.
How should I prepare for measure and floor plan appointment?
Answer
It's not unusual for homeowners to use a room or garage to place extra stuff in order to declutter the room for photos, virtual tour and videos. Your measurements and floor plans are derived using a laser measuring system. It is important that the laser can make contact with each wall in every room you want to include in the measurements/floor plan report. It's also a good idea to not stuff too much into closets as each closet must be measured as well.
How will I receive my photos?
Answer
Your will receive an email with a link to a Dropbox folder containing your photos which you can download. The folder will contain two folders. One is optimized for web and the other is sized for print.
When will I receive my product?
Answer
Photos, measurements, floor plans, virtual tours are usually available within 24 hours of the booking. Virtual staging is generally ready within 48 hours of confirming order.
How do I prepare for a photo appointment?
Answer
While every property is unique, there are a few guidelines that will usually help to set the scene before your photographer arrives.
• Declutter…less is more. Remove any extra furniture
• Non decorative items should be removed from countertops
• Remove black floor mats
• Remove toilet paper rolls
• Straighten all wall hangings and light fixtures
• Ensure all lightbulbs are working and lamps are plugged in
• Ensure all blinds are functional and straight
• Remove all signs of pets (water bowl, scratch post etc.)
• Ensure fireplaces are working
• Ensure all windows and mirrors are clean and streak-free
• Remove any personal /safety items you don’t want included
• Remove shampoos, toothbrushes etc from shower
How do I prepare for a virtual tour?
Answer
While every property is unique, there are a few guidelines that will usually help to set the scene before your photographer arrives.
• Declutter…less is more. Remove any extra furniture
• Non decorative items should be removed from countertops
• Remove black floor mats
• Remove toilet paper rolls
• Straighten all wall hangings and light fixtures
• Ensure all lightbulbs are working and lamps are plugged in
• Ensure all blinds are functional and straight
• Remove all signs of pets (water bowl, scratch post etc.)
• Ensure fireplaces are working
• Ensure all windows and mirrors are clean and streak-free
• Remove any personal /safety items you don’t want included
• Remove shampoos, toothbrushes etc from shower
It's not unusual for homeowners to use a room or garage to place extra stuff in order to declutter the room for photos, virtual tour and videos. Your measurements and floor plans are derived using a laser measuring system. It is important that the laser can make contact with each wall in every room you want to include in the measurements/floor plan report. It's also a good idea to not stuff too much into closets as each closet must be measured as well.
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